Seven Stars welcomes all patrons, including those that experience our event with the assistance of a Service Animal.
Seven Stars and ALL IN do not support pets being misrepresented by their owners as trained service animals. Pets must stay at home, no exceptions. This is for the safety of all our fans and trained service animals. A rocking music festival is frightening and stressful for an untrained animal.
A Service Animal is a canine or miniature-pony that has been trained to perform one (or more) specific task(s) for the person with a disability that it serves. Emotional Support Animals or Therapy Animals are not considered Service Animals as defined by the Americans with Disabilities Act and therefore are not allowed into our venue.
When passing through the tollbooth and/or gates you will receive a short & respectful screening by a member of the Access Team. A band will then be placed on the collar or harness of your Service Animal. This band is a visual alert to all our staff, indicating that you have already been screened to prevent you from being stopped and questioned multiple times in different areas of the event. This tag is only for your ease of movement throughout the festival and is not a credential to get you into the festival. You, the handler, must have a ticket/wristband to enter Seven Stars.
You will not be asked for any documentation for your service animal to gain entry. All canine service animals must have proof of current and valid rabies vaccination on them or with their handlers at all times in public places, this is in accordance with local regulations. This is for the safety of all of our valued fans and service animals working at our event.
Please note: It is a criminal offense in the state of Virginia to misrepresent a pet as a service animal according to § 51.5-44.1
Please note: Viriginia law requires all canines in public areas to be vaccinated against rabies.
During Seven Stars:
- Your Service Animal must always remain with you at all times & it must be your service animal.
- Your Service Animal must be under your control at all times and have a collar, harness or lead.
- Your service animal must never be left in a vehicle or campsite alone.
If (for some reason) your Service Animal displays unsafe behavior of any kind, we reserve the right to ask you to remove the animal from the festival. Additionally, we reserve the right to facilitate removal and/or refuse access to any animal from the campgrounds or venue if that animal is deemed to be a health or safety threat to festival fans, staff, or other service animals, or in violation of our policies.